No fees for these free convenient services.
Two options to select from for these free convenient services: our standard Bill Pay service and our Bill Management service.
Most payments are made electronically, but checks are issued in certain cases. In either case, you can sit back and relax. Payments are made in one of two ways:
Simply log into Online Banking and select "Pay Bills" or "Bill Management" to get started. Make sure that your browser accepts third-party cookies.
The maximum dollar amount you may pay using Bill Pay is $99,999.00.
|Compare||Bill Pay||Bill Management|
|Use Credit Cards to Pay Bills|
|Advanced eBill Presentment|
|Full PDF eBill Statements|
|Upcoming Bill Overview|
|Star One Account and Loan Balance Display|
|Dashboard for Cash-Flow and Expense Tracking|
|Individual Biller Archive|
|Direct Deposit Pay-a-Person|
Set up your billers for those who offer eBills to have your statements delivered inside Online Banking rather than through the postal system. Both our standard Bill Pay and Bill Management systems offer eBill delivery.
Payments to payees outside of the United States or its territories are prohibited.
Our "Pay Anyone" model lets you make payments to anybody you choose. However, we do not recommend that you use Bill Pay to pay the following:
Star One recommends that you schedule your payments several days in advance of the due date on your bill.
The earliest available pay date is displayed in the calendar widget.
Scheduled payment dates should be prior to any late date or grace period. Do not include grace periods in scheduling your bills.
Electronic payments are to be debited from your account on the scheduled due date.
Direct Checks will not debit your account until the check has been deposited by the payee. You may view Direct Checks in Online Banking.
To determine your payment type, click on the "View History" link. It will display a table that shows your current payments. Here you will find the delivered by date and delivery type (Electronic or Check).
Direct Checks have a 6-digit check number that begins with 88.
Star One Credit Union cannot guarantee that payees will credit funds received on your scheduled payment date.
For this reason, we recommend that you schedule your payments several days in advance of the due date on your bill.
The Credit Union will bear responsibility for any late-payment-related charges up to $50.00 if a payment posts after its due date, as long as the payment was scheduled in accordance with the guidelines described under "How to avoid paying late" above.
|Responsibility for paying the maximum $50 late fee or finance charge penalty:|
|Reason for Late Payment||Star One||Member|
|Not sent as scheduled|
|Sent to wrong location|
|U.S. Mail delay|
|Posting delay by Payee|
|Scheduled incorrect number of days prior to Due Date (included grace period)|
|Incorrect Payee information provided by member|
|Payment to Payee outside of the U.S.|
The Credit Union shall incur no liability if we are unable to complete any payments because:
If we are unable to complete the transaction for any reason associated with your payment account, the transaction will not be completed. You may receive a return notice from the Credit Union. In such case, you agree that:
Your Bill Pay account may be frozen if you have insufficient funds available in your checking account. You will receive a written and e-mail notice from our Bill Pay vendor.
Several Star One members reported receiving a phone call or text from a person claiming to be from Star One's fraud department with a caller ID reflecting 866-543-5202.
The caller is impersonating a Star One employee to gain your trust with the goal of getting access to your account.
The caller may try to reassure you that it's OK to share your information—please hang up, it's not OK, EVER!