Convenience, security, and simplicity. Star One provides you with the tools you need to manage your finances easily and worry-free...
We understand that there will be hardships. Star One is here to help. We are offering a number of loan assistance options to provide short and long term relief to members affected by COVID-19, including deferred payments plans on our consumer and real estate loans.
Learn more or request payment assistance.
Star One does not offer business loans and does not participate in any Small Business Loan (SBA) programs.
Easily set up an appointment at any Star One branch.
For your convenience, many of these services are available on our website. For Consumer Loan Applications, please go to our Consumer Loans Application page. For Real Estate Applications, please go to our Real Estate Application page. For New Memberships, please go to our New Membership Application page.
Contact us through our online mortgage center.
To send us confidential information, log on to our Secure Email Message Center.
Regular e-mail is unencrypted and not secure; sensitive information should not be sent via that channel. Messages travel across many networks before reaching their final destination, enabling prying eyes to eavesdrop on e-mail messages.
Branch hours:
De Anza Branch 2 ATMs, east side of building/24 hours |
El Camino Branch 2 ATMs, north side of building/24 hours |
Blossom Hill Branch 2 ATMs, east side of building/24 hours |
Stevens Creek Branch 2 ATMs, east side of building/24 hours |
Enterprise Way Branch 2 ATMs, west side of building/24 hours |
Big Basin Branch 1 ATM, 24 hours |
Administration Building 1 ATM, southeast corner of building/24 hours |
Toll-free at (866) 543-5202 or (408) 543-5202
Our Shared Branch call center handles after-hours calls and can assist you with general questions and basic transactions.
Fax: (408) 543-5203
Mailing address: P.O. Box 3643
Sunnyvale, CA 94088-3643
Use our Locator to find ATMs, CO-OP ATMs (including 7-Eleven stores), and Shared Branches.
Remember that Star One employees will never call you to verify or ask for your personal information.
Providing your personal information, such as card PINs, online banking credentials or one-time passcodes, to anyone may make you responsible for any fraudulent activity that happens on your Star One accounts.