The Touchtone Teller provides free automated telephone access to your accounts 24 hours a day, 7 days a week.
With the Touchtone Teller, you can make withdrawals, transfers, loan payments, activate your Visa cards, and more.
Call (408) 543-5202 or toll-free (866) 543-5202 to access your account.
If you don't have an access code, please call us so we can provide you with one.
Touchtone Teller Call Flow
Please remember that Star One employees will never call you to verify or ask for your personal information.
Hang up immediately if someone claiming to be a Star One employee asks for any banking information—such as your Online Banking login information, account numbers, card PINs, or one-time passcodes.
A fraudster may try to reassure you that it's OK to share your information—please hang up, it's not OK.
Several Star One members have received phone calls from a person claiming to be a Star One employee—with a caller ID forged to look like a Star One phone number—and whose goal is to gain access to members' bank accounts online.