For fraudulent use of a credit card, ATM, or debit card.
Complete, print and sign this form, then mail, deliver, or fax it to:
Star One Credit Union
P.O. Box 3643
Sunnyvale CA 94088-3643
Attn: Card Services
Fax: (408) 543-5203
To submit this form electronically, log into Online Banking and select "Cardholder Dispute Form (Fraud)" in the "Forms" menu.
If you have any questions call us at 866-543-5202 or 408-543-5202.
Several Star One members reported receiving a phone call or text from a person claiming to be from Star One's fraud department with a caller ID reflecting 866-543-5202.
The caller is impersonating a Star One employee to gain your trust with the goal of getting access to your account.
The caller may try to reassure you that it's OK to share your information—please hang up, it's not OK, EVER!