For fraudulent use of a credit card, ATM, or debit card.
Complete, print and sign this form, then mail, deliver, or fax it to:
Star One Credit Union
P.O. Box 3643
Sunnyvale CA 94088-3643
Attn: Card Services
Fax: (408) 543-5203
To submit this form electronically, log into Online Banking and select "Cardholder Dispute Form & Affidavit (Fraud)" in the "Forms" menu.
If you have any questions or concerns, call us and ask to speak with our Card Services Department.
Remember that Star One employees will never call you to verify or ask for your personal information.
Providing your personal information, such as card PINs, online banking credentials or one-time passcodes, to anyone may make you responsible for any fraudulent activity that happens on your Star One accounts.