New Digital Banking. One seamless experience.
Expanded account transaction history—The default history display has been expanded.
Pending transactions—The intermittent issue of not displaying pending transactions for credit and debit cards has been resolved.
Printable check images—A Print button is now available when viewing a check image.
Account nicknames—The ability to nickname your accounts in online banking has been restored.
Expanded history up to 12 months—The export feature now allows 12 months of history downloads. Formats added are QFX, QIF, QBO, and CSV.
Quicken integration—The delay in enabling Web Connect and Direct Connect has been resolved and we are now certified with Intuit.
Aggregator integration—Mint: you can now connect to the personal finance management software Mint to link and update your accounts. Please note you may be required to edit your Star One login information in Mint for the initial connection to be established. Additionally, it may take several weeks for all aggregators (Buxfer, Personal Capital, Quapital, etc) to be accessible due to their security testing, re-engineering, and final certification processes. Thank you for your patience as we work with them to get up and running as soon as possible.
Our redesigned Star One Digital Banking system went live on October 16 and your Online Banking username and password expired at that time.
Please use your Mobile Banking user ID and password to log into Online Banking.
If you don't have a Mobile Banking user ID, select "Enroll Now" next to the login prompt.
All of your payees have been imported into the new Bill Pay system—you will not need to set them up again.
Bill Pay is also available in our Mobile Banking App.
For any bills you have been receiving electronically through Bill Pay (e-Bills), you will need to re-activate them by clicking on the “Set up eBill” and enter your biller account credentials and then complete set up.
That means you will start to receive your paper statement in the U.S. Mail until you re-establish your e-Bill. This process can take up to two billing cycles to complete; therefore you should consider making manual payments until your e-Bill is re-established.
Learn more about the new Bill Pay service in the following video:
Welcome to the new Digital Banking!
Digital Banking brings the familiar, clean design of our Mobile Banking App to your Online Banking experience in a web browser—all under a single user ID.
It's as easy to use on a small-screen smartphone as on a desktop computer.
If you were previously enrolled in eStatements, but not eNotices or eTax Forms, you are now auto-enrolled in eNotices and eTax Forms in the new online banking system. Additionally, there is now a single enrollment process for eStatements, eNotices and eTax Forms which gives you the option of electronic delivery of your documents. You may opt out at any time.
You need to modify your software settings to ensure the smooth transition of your data. Please use the links below for instructions: