For banking by telephone, to find an ATM, or to speak to a Star One phone representative for assistance with this website, please call us at 866-543-5202 or 408-543-5202.
Star One Mobile App

Star One Mobile Banking
It's free and secure to use!

Get the Star One Mobile Banking app for your device.
It's free, intuitive, safe and secure to use!

View
Skip navigation

Volunteer Income Tax Assistance (VITA) Program

Free tax preparation services to people who earn $56,000 or less.

The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $56,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.

In addition to VITA, the Tax Counseling for the Elderly (TCE) program offers free tax help for all taxpayers, particularly those who are 60 years of age and older.

Note: Volunteers are not trained to prepare tax forms that include business, rental or partnership income.

For more information, visit the IRS VITA web page.

 

Two ways to file

  1. In person at one of the three Star One VITA sites. See list below of items to bring.
  2. Drop off at a Star One virtual VITA site. See list below of items to bring.

 

  • Photo ID
  • Social Security Card or ITIN letter and birthdates for all persons on your tax return
  • All applicable tax forms: W-2, W-2G, 1099R, 1099-MISC, 1095 (all forms), and 1099s (if any), and health coverage statements
  • Proof of Bank Account and Routing Number if you would like Direct Deposit (such as a blank voided check)
  • Other income/expense information:
    • Total Tuition Fees and Expenses
    • Total Expenses Paid for Child/Day Care
    • Day Care Provider's Identifying Number (Social Security Number or Business EIN)
  • Amounts/Dates of estimated or other tax payments made, etc.
  • A copy of last year's federal and state returns, if available

 

Star One Credit Union Blossom Hill Branch
1090 Blossom Hill Road
San Jose
Wednesdays 4 p.m.–7 p.m.
February 5–April 8, 2020

Star One Credit Union Stevens Creek Branch
3136 Stevens Creek Blvd.
San Jose
Thursdays 4 p.m.–7 p.m.
February 6–April 9, 2020

Star One Credit Union El Camino Branch
3903 El Camino Real
Palo Alto
Fridays 2 p.m.–6 p.m.
January 31–April 10, 2020