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Our El Camino Branch is Moving!


Dear Member,

We will be moving our El Camino Branch in Palo Alto to 495 S San Antonio Rd, Los Altos. The El Camino Branch will close on Oct 1 at 6pm, and the new San Antonio Branch will open on Oct 4 at 9am.

From the El Camino Branch, it is a short drive down El Camino towards Los Altos. Our new San Antonio Branch is easily accessible from the freeway, and is conveniently located at the corner of San Antonio Rd and Cuesta Dr. The San Antonio Branch will also have a vestibule for secure 24/7 ATM access.

Visit our Mobile Banking website for more information and sign up. Your smartphone or tablet provides easy and secure access to your Star One accounts—anywhere, anytime.

Map showing route from old El Camino branch, Palo Alto, to new San Antonio branch, Los Altos.

Scam and Fraud Alert

Several Star One members reported receiving a phone call or text from a person claiming to be from Star One's fraud department with a caller ID reflecting 866-543-5202.

The caller is impersonating a Star One employee to gain your trust with the goal of getting access to your account.

The caller may try to reassure you that it's OK to share your information—please hang up, it's not OK, EVER!