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Visa® Contactless Cards

Quick and easy payment, just tap and go.

Star One Visa contactless cards offer a new, convenient, and safe way to pay without having to slide or insert your debit or credit card at the terminal, ensuring a contactless payment experience. Simply tap and go to make daily purchases and receive the same Star One benefits, rewards, and protection you know and trust.

If a merchant does not have a contactless enabled terminal, you may simply insert or swipe the card into the payment terminal.

 

How it works:

LOOK

Find the Contactless Symbol at checkout

TAP

Simply tap your Visa contactless card on the contactless-enabled terminal

GO

Your payment is processed in seconds!

Frequently Asked Questions

Contactless payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. When you tap your card or device near the Contactless Symbol , your payment is sent for authorization.

Yes. Here’s why:

  • Just like with a chip card, each transaction is accompanied by a one-time code that securely protects your payment information.
  • You can’t pay accidentally—your card or device must be within 1- 2 inches of the terminal for the sale to register. And you won’t be billed twice, even if you accidentally tap twice.

Your card or device just needs to be within 1-2 inches of the Contactless Symbol .

It works best when your contactless card or device is held flat over the Contactless Symbol, instead of at an angle.

Yes. Millions of places around the world accept contactless payments, wherever you see the Contactless Symbol .

If contactless payment is not available at a location, you can still use your contactless Star One Visa® card at an EMV chip terminal by inserting your card, or at a magnetic stripe terminal by swiping your card.

There are two ways to request to upgrade to a Visa contactless card:

  1. Log in to online banking and complete the "Card Order Request" form.
    • Checkmark the box "Upgrade to Contactless Card(s)"
  2. Speak to a Call Center Representative and request to upgrade to a Visa contactless card.

Visa cards now will have a five (5) year expiration date.

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Scam and Fraud Alert

Please remember that Star One employees will never call you to verify or ask for your personal information.

Hang up immediately if someone claiming to be a Star One employee asks for any banking information—such as your Online Banking login information, account numbers, card PINs, or one-time passcodes.

A fraudster may try to reassure you that it's OK to share your information—please hang up, it's not OK.

Several Star One members have received phone calls from a person claiming to be a Star One employee—with a caller ID forged to look like a Star One phone number—and whose goal is to gain access to members' bank accounts online.