Request to lower the interest rate on your fixed-rate auto loan.
To submit this form electronically, log into Online Banking and select "Auto Loan Rate Modification" in the "Forms" menu.
Complete, print, sign, and fax this form to Consumer Loan Services at (408) 543-5203 or mail it to:
Star One Credit Union
Consumer Loan Services
P.O. Box 3643
Sunnyvale CA 94088-3643
Processing of modification requests will take 2-3 business days. After Star One receives your signed modification agreement, your loan account will be updated with the new rate and payment amount.
All modified loans will receive the used auto loan rate based on your creditworthiness and credit score on file at Star One at the time of this request. Rate discount for financing $30,000 or more, along with any promotional rates, do not apply to a Star One loan refinance or rate modification.
If necessary, to complete this modification request, I/we authorize Star One Credit Union to order a new credit report. Some restrictions may apply.
Several Star One members reported receiving a phone call or text from a person claiming to be from Star One's fraud department with a caller ID reflecting 866-543-5202.
The caller is impersonating a Star One employee to gain your trust with the goal of getting access to your account.
The caller may try to reassure you that it's OK to share your information—please hang up, it's not OK, EVER!