SUNNYVALE, Calif. – Rick Heldebrant, President and CEO of Star One Credit Union announced his planned retirement. Gary Rodrigues, Executive Vice President, has been appointed by the Board of Directors to replace Mr. Heldebrant upon retirement.
Mr. Heldebrant joined Star One in 1997. Total assets for the Credit Union were $1.302 billion and membership was 51,825. Today assets and membership have grown to $8.875 billion and 98,561, respectively. Star One has grown to become the 10th largest credit union in the nation out of 5,847 credit unions. During his tenure, Star One consistently achieved high member satisfaction scores (currently at 98%) and multiple industry awards. For the past 3 years Star One was ranked #1 in the nation by the Credit Union National Association for providing the highest member value with low loan rates, high deposit rates and low fees.
“It has been an honor and privilege to be instrumental in the growth and success of Star One these past twenty years. The dedication of the Board, volunteers and staff are a key strength of Star One. I know that Gary Rodrigues will continue to lead this organization and see to its future success,” said Mr. Heldebrant.
Gae Adams, Chair of the Board of Directors said, “Anyone who has worked with Rick knows what a strong influence he has had on the success of Star One. His guidance and leadership will be missed, but his vision of building a strong, sound financial institution that contributes to the well-being of so many members, employees and the communities we serve will continue. Members can be assured the dedication of volunteers, the management team and staff he has worked to assemble to run Star One will remain.”
Mr. Heldebrant will continue as CEO through December 2017 while Mr. Rodrigues will assume the position of President until Heldebrant retires. At that time Mr. Rodrigues will assume full duties and title of CEO/President. Mr. Rodrigues brings thirty-three years of banking experience to his new position. He was previously the Executive Vice President at Star One first over Finance and Administration and most recently over Operations. He is a graduate of Santa Clara University and has an MBA from Golden Gate University. Mr. Rodrigues has worked for Star One since 1991 when he was first named Vice President of Lending and later Vice President of Remote Services.
“I am thankful for the opportunity to work with Rick these past years. He leaves a legacy of professionalism and commitment to the growth and stability of Star One. The respect and admiration staff and volunteers have for Rick is tremendous. We will continue to strive to achieve the very highest level of member service and provide products and services to our members that are second to none,” said Mr. Rodrigues.
Star One Credit Union started over 60 years ago and provides financial services to people who live, work or attend school in Santa Clara County. Star One also offers membership to employees of some of Silicon Valley’s most prominent companies, including Lockheed Martin, Lam Research and Juniper Networks to name a few. Star One Credit Union serves more than 98,000 members with branches throughout Silicon Valley and offers a variety of products and services including checking and savings accounts, certificate accounts, IRAs, and consumer, home equity, and first mortgage loans. Star One is part of a nationwide network of 30,000 no-surcharge ATMs and 5,000 shared credit union locations in all 50 states.
Several Star One members reported receiving a phone call or text from a person claiming to be from Star One's fraud department with a caller ID reflecting 866-543-5202.
The caller is impersonating a Star One employee to gain your trust with the goal of getting access to your account.
The caller may try to reassure you that it's OK to share your information—please hang up, it's not OK, EVER!